Our Mediation Services

Colleen Gleeson

Helping Families Navigate Change with Confidence
Separation, parenting disputes and family conflict can be emotionally challenging. Having the right support can make all the difference.
At Encompass Mediation Services, we work alongside individuals, parents and families to help them communicate more effectively, resolve conflict and make informed decisions about their future.
Our goal is to provide a safe, respectful and supportive environment where people can work through difficult conversations and develop practical solutions that meet their family’s needs.
We Can Assist With:
• Family Dispute Resolution (FDR)
• Parenting Arrangements
• Separation and Family Conflict
• Property and Financial Discussions
• Community and Neighbour Disputes
• Employment Grievances
• Family, Wills and Estates Matters

Family Dispute Resolution (FDR)
Family Dispute Resolution is a structured mediation process that helps separating and separated parents discuss and resolve issues relating to their children and future parenting arrangements.
Working with a qualified Family Dispute Resolution Practitioner, parents are supported to identify concerns, explore options and develop workable agreements focused on the best interests of their children.
This process is conducted in accordance with the Family Law Act 1975, including recent legislative amendments.

Intake and Assessment
Before mediation can proceed, each participant attends an individual Intake and Assessment appointment.
These confidential meetings provide an opportunity to:
• Discuss your circumstances and concerns
• Identify your goals for mediation
• Assess suitability for the mediation process
• Consider any safety concerns or barriers to participation
• Explore available support and referral options
Mediation is voluntary and may not be suitable for every situation. The Intake and Assessment process helps ensure that the most appropriate pathway is identified for all participants.

Parenting Arrangements
When parents separate, decisions about children’s care and wellbeing can be difficult.
Mediation provides an opportunity to discuss:
• Living arrangements for children
• Schooling and education
• Health and medical needs
• Communication between parents
• Holiday and special occasion arrangements
• Relationships with extended family and significant people
Parenting arrangements should focus on the child’s emotional, physical, educational and developmental needs, with their best interests remaining the central consideration.
Agreements reached during mediation may be recorded in a Parenting Plan, and in some circumstances parents may choose to seek legal advice about formalising their arrangements through Consent Orders.

Why Choose Encompass Mediation?
Colleen Gleeson is a Nationally Accredited Mediator and a qualified Family Dispute Resolution Practitioner registered with the Australian Government Attorney-General’s Department.
With more than ten years of experience, Colleen brings extensive knowledge gained through work across:
• Family and Community Services
• Human Resource Management
• Recruitment Services
• Financial Services
• Employment Services
Colleen utilises experince working in public ( family relationship centres) and private mediation sevices. As an active member of Family Law Pathways Network WA, Colleen maintains strong professional relationships and referral networks that assist families in accessing broader family law and support services when required.

A Safe and Respectful Approach
Every family’s circumstances are unique.
Colleen is committed to providing a professional, impartial and compassionate service that supports participants to:
• Improve communication
• Reduce conflict
• Explore practical options
• Reach informed decisions
• Focus on positive outcomes for children and families

Book a Free Consultation
Not sure whether mediation is right for your situation?
Contact Colleen today for a complimentary 15-minute consultation.
Discuss your circumstances, learn more about the mediation process and explore the options available to you.
Get in touch to take the first step towards resolving conflict and moving forward with confidence.

Services

Family Dispute Resolution for FAmily and Financial Matters

Family Dispute Resolution (FDR) is a mediation service as stated in The Family Law Act 1975; to assist couples to negotiate decisions relating to shared parental responsibility and property settlement as a result of separation or divorce. Encompass Mediation’s objectives are to:

Deliver all services in a professional manner and within reasonable timeframes as per mediation and FDR requirements
Follow applicable legal frameworks for Intake and Assessment to ensure a all parties are safe & no risks are identified should mediation were to proceed, the practitioner using discretion and supervision to determine if a matter is suitable to proceed for mediation
Undertake ongoing risk assessment throughout the mediation process to ensure both parties are able to participate and where required providing 60i certificate, to acknowledge mediation outcomes in parenting matters only.
Work with clients to shape effective outcomes that acknowledge individual challenges and mutual requirements, with particular focus for both parties in meeting the best interests of the child/ren in all decisions and agreements
Provide referrals to additional services where appropriate, some clients may be experiencing other health or safety issues. These can often escalating as a result of separation and we will be able to direct you to other services that can assist you
Offer realistic billing/fees and certainty through a fixed costs schedule throughout various family and property mediation stages and outcomes

Alternate Dispute Resolution

Mediation services to assist individuals in conflict through disagreement or relationship breakdown, some examples are:

Employee and Employer grievances
Resolving a complaint process from service providers
Creation of new or dissolving previous business partnerships
Community issues and grievances
Elderly abuse

Parenting, Relationship & Life Changes Support

As a Positive Parenting Practitioner, Colleen can assist parents to identify child developmental or behavioral issues that may be the result of the separation experience for children, these can often respond to intervention by implementing strategies that require mutual parental application and are child focused.

You can see our Rockingham Mediation Processes and Fees by clicking here >>>